Local Resources
Lane County Resources — A Local List Worth Keeping
We're a dispensary, not a social services agency. But we're also a Eugene business, and people who walk through our doors are part of this community. Sometimes what someone needs isn't on our shelf.
So here's a list. Most of these are aggregators maintained by people whose actual job is keeping them current — which is better than any list we could write from scratch.
If you're in crisis right now
988 — Call or text. Free, confidential, 24/7. Covers any kind of behavioral health crisis. Available in English and Spanish, with interpretation for 250+ languages, and ASL users can connect directly with a counselor.
Lane County Crisis Line — (541) 682-1001 — County-wide, 24/7. Also how you reach Mobile Crisis Services of Lane County, which sends trained mental health professionals instead of police.
Crisis Text Line — Text HOME to 741741.
Sexual Assault Support Services — (541) 343-7277 — 24-hour crisis line plus medical and legal advocacy.
Hope & Safety Alliance — (541) 485-6513 — Domestic violence support.
Lane County Youth Crisis Response — (888) 989-9990 — For parents of kids through age 17.
A note on CAHOOTS: if you've been here a while, that's probably the number in your head. As of April 2025 CAHOOTS no longer operates in Eugene — the city ended its contract with White Bird. It still runs in Springfield 11am to 11pm daily. For Eugene, use 988 or (541) 682-1001.
In an emergency, call 911.
Start here for almost anything else
211info — Dial 211 or visit 211info.org. Connects people with health and social service organizations throughout Lane County. If you don't know where to start, start here.
Relief Nursery Community Resource Guide — A genuinely comprehensive local guide covering mental health, legal help, parenting, food, basic needs, utilities, and housing. Hosted by United Way of Lane County.
TRex — trilliumchp.auntbertha.com. Connects people with housing, food, health, and educational programs.
Food
Food for Lane County — The hub for food access countywide. Their Free Food Finder maps pantries, meal sites, and distributions. foodforlanecounty.org
86 Hunger Food Aid Map — Community-maintained map of pantries, community fridges, and meal sites across Lane County. Updated regularly with hours and contacts.
Burrito Brigade — Over 40 Little Free Pantries across Eugene, Springfield, Veneta, Junction City, and Florence. Restocked weekly. Open access, no questions asked.
Catholic Community Services — Food boxes in Eugene and Springfield. (541) 747-0221.
Community Sharing Program — Cottage Grove. (541) 942-2176. Food, emergency shelter, rent and utility assistance.
Taxes
MyFreeTaxes.com — Free self-filing with IRS-certified specialists available to answer questions in real time.
AARP Foundation Tax-Aide — Free in-person tax help focused on older adults with low to moderate income. Locations in Eugene, Springfield, Veneta, and Oakridge.
OSU VITA — Free in-person tax assistance for households under $65,000, people with disabilities, and Spanish-speaking taxpayers. Offered at the OSU Extension office during tax season.
Kids and families
Early Childhood Hub of Lane County — earlychildhoodlane.org. Parenting information, activities to do with your kids, and connections to local resources.
Lantern (formerly Bright By Text) — Parenting tips, local resources, and information sent directly to your phone. The Early Childhood Hub is a partner. Standard messaging rates apply.
Getting an OMMP card
Oregon's Medical Marijuana Program has been running since 1998, and it still exists alongside the recreational market. Plenty of people don't realize it's worth having.
What the card actually gets you
No state cannabis tax on medical purchases — that adds up fast if you're a regular consumer
Significantly higher possession limits
The ability to grow more plants
Access to designated caregivers and growers
Patient-only pricing at many dispensaries, including ours
Who qualifies
Oregon has a specific list of conditions, but the provisions covering severe pain, severe nausea, seizures, and persistent muscle spasms cover a lot of ground. Chronic pain, arthritis, migraines, and fibromyalgia commonly qualify.
The process
1. Get your medical records. Request documentation of your qualifying condition from your primary care provider. The clinic doctor needs to see this before signing off.
2. See a provider. You need an Attending Provider Statement signed by an Oregon-licensed MD, DO, ND, or NP. This can be your regular doctor if they're willing, or a clinic that specializes in OMMP evaluations.
3. Apply through the state. Create an account at ommpsystem.oregon.gov and submit your application with your APS, a valid government photo ID, and proof of Oregon residency. Supporting documents must be uploaded within 90 days.
4. Pay the fee. Standard is $200/year. Reduced fees are available if you're on SNAP, OHP, or SSI. Veterans who serve as their own grower pay $20, and veterans with a service-connected disability rating of at least 50% pay nothing.
5. Wait. The state has 30 days to process. Most people get their card in two to four weeks. You can print a 30-day receipt that functions as a card in the meantime, so you're not waiting to use it.
Where to get evaluated
If your regular doctor will sign the APS, that's the simplest and usually cheapest route. Ask them first.
If not, there are two paths:
Specialty OMMP clinics — There are clinics across Oregon that do nothing but medical cannabis evaluations, including in Eugene, Portland, Salem, and Bend. They know the paperwork cold and will usually help you assemble and submit the whole application. Northwest Alternative Health and Oregon Medical Marijuana Clinic are two long-running Oregon operations worth looking at.
Telehealth — Services like NuggMD and Leafwell offer video appointments with Oregon-licensed providers, often same-day. Fastest option if you can't get to an office.
Total cost, including the evaluation and state fee, generally runs $200 to $400 depending on which route you take and whether you qualify for reduced fees.
A few things worth knowing
Cards expire after one year and renewal requires a new provider statement plus the fee again.
If you're designating a grower, the grow site fee is $200 and the grower pays it.
And if you're trying to figure out whether the math works for your situation, come talk to us. Depending on how much you buy, the tax savings alone can cover the cost of the card.
One more thing
If you're standing in our shop and something's going on, you can say so. We're not counselors and we won't pretend to be. But we'd rather point you toward something real than sell you a pre-roll and watch you walk out.
Resources change and funding shifts. Call before you go.
If you or someone you know is struggling, 988 is available 24/7 by call or text.
Sources
211info — 211info.org
United Way of Lane County — Relief Nursery Community Resource Guide
TRex / Trillium Community Health Plan — trilliumchp.auntbertha.com
Lane County Health & Human Services — Food Resources and Crisis Resources
Food for Lane County — foodforlanecounty.org
City of Eugene — Mobile Crisis Services
OPB, KLCC, Lookout Eugene-Springfield — CAHOOTS coverage, 2025
Early Childhood Hub of Lane County — earlychildhoodlane.org
MyFreeTaxes — myfreetaxes.com
AARP Foundation Tax-Aide — aarp.org/money/taxes/aarp_taxaide
OSU Volunteer Income Tax Assistance — business.oregonstate.edu/volunteer-income-tax-assistance
Oregon Health Authority — Oregon Medical Marijuana Program
